The finesse non gadet sample not working in any version of IE

[ikunalrai]

The finesse non gadet sample not working in any version of IE.

Any clue why?

I am looking for CRM integration of cisco any documents?

[ewindgat]

Could I ask what kind of error messages, or issues you are encountering?

[ikunalrai]

LOG: network timeout retry 1

SCRIPT5007: Unable to get value of the property 'xml': object is null or undefined

jabberwerx.js, line 940 character 1

[ikunalrai]

How to use finesse.js without gadget?

How to initialize finesse.js without using gadgets.

[ewindgat · Accepted solution]

Finesse.js is for use inside the Finesse desktop.

If you would like to use Finesse services, outside of the desktop, then you need to use the Finesse APIs available in REST or XMPP.