i look at some doc.
acturly i want keep the call data when agent send the call to another IVR.....
i think the following is i want....
the following context is copy form another people post....
1. Network VRU Type in ICM should be set to Type 10.
2. Transfer Label should be configured under Type 10 NVRU for *UCM Routing Client*
3. Transfer should be made to a CTI Route Point on UCM that is associated to the ICM PG User.
4. Dialed Number configured in ICM for *UCM* Routing Client, pointing to same script that routed the first leg of the call.
5. When "Send to VRU" is encountered, ICM will return Transfer Label to UCM.
6. UCM should have Route Pattern to take this Label (make sure you have "!" at the end, as it will have a Correlation ID appended) and send it to CVP via whatever means you wish (direct to Trunk, Route List, etc. depending on whether SIP or H.323)
7. CVP will then pass call to ICM, but ICM will recognize it as the same call, and call context will be maintained.
i config the step 1 2 3 4...
but when i run the script ,the sent to VRU always fail.....and the CUCM not receive anything....
follow is my script
in script,the CUCM network VRU is 111222333.CM_pg point to CUCM
and in CVP i creat a route 111222333> VXML gateway
on gateway a dial-peer will run
following is my CUCM PG
