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Contributor

Time Zone Issue in IPCC

I have a call center in MS and multiple agents across the united states. I do set the correct time zones based off the agents locations. Right now the time zone is set to my servers time zone.

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Frequent Contributor

The time & Date is controlled by the OS and you would need to check your time zone to make sure you have that set correctly and the box checked for daylight savings based on your time zone.