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UCCE 10.5.3 environment, with Finesse 11.5, Login fails - CTI error (general error)

schonique1
Level 1
Level 1

UCCE 10.5.3 environment, with Finesse 11.5, Login fails - CTI error (general error) any suggestions?

2 Replies 2

Omar Deen
Spotlight
Spotlight
Can you at least attach log files, screen shots and give us more detail???

Anusha B R
Cisco Employee
Cisco Employee

Hi,

Try checking if all the required services are running.

If possible restart CTI Manager service and then try to login.