UCCE 10.5.3 environment, with Finesse 11.5, Login fails - CTI error (general error)

[schonique1]

UCCE 10.5.3 environment, with Finesse 11.5, Login fails - CTI error (general error) any suggestions?

[Omar Deen]

Can you at least attach log files, screen shots and give us more detail???

[Anusha B R]

Hi,

Try checking if all the required services are running.

If possible restart CTI Manager service and then try to login.