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UCCE 10.5 Reporting DB Schema Change

harisivaji
Beginner
Beginner

Hi All

 

We are planning to upgrade our CCE ver 8.0(1) to Ver 10.5, we have CUIC 9.1 running in

Just to want to know, what is the change in Database Schema which will affect the reporting

 

Thanks

Hari

1 Accepted Solution

Accepted Solutions

Gergely Szabo
Advocate
Advocate

Hi,

please see this

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_10_5_1/Reference/Guide/UCCE_BK_DDE31A79_00_database-schema-handbook-icm-cce.html

and this

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise8_0_1/reference/guide/icm80schema.pdf

G.

View solution in original post

2 Replies 2

Gergely Szabo
Advocate
Advocate

Hi,

please see this

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_10_5_1/Reference/Guide/UCCE_BK_DDE31A79_00_database-schema-handbook-icm-cce.html

and this

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise8_0_1/reference/guide/icm80schema.pdf

G.

Joe Gilbert
Beginner
Beginner

harisivaji, can you share any details on how you upgraded ver 8 to ver 10? Were you able to import the database from 8 to 10 without any issues? Is there a tool you have to run the version 8 database through before importing?

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