UCCE 10.5 Reporting DB Schema Change

[harisivaji]

Hi All

We are planning to upgrade our CCE ver 8.0(1) to Ver 10.5, we have CUIC 9.1 running in

Just to want to know, what is the change in Database Schema which will affect the reporting

Thanks

Hari

[Gergely Szabo · Accepted solution]

Hi,

please see this

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_10_5_1/Reference/Guide/UCCE_BK_DDE31A79_00_database-schema-handbook-icm-cce.html

and this

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise8_0_1/reference/guide/icm80schema.pdf

G.

[Joe Gilbert]

harisivaji, can you share any details on how you upgraded ver 8 to ver 10? Were you able to import the database from 8 to 10 without any issues? Is there a tool you have to run the version 8 database through before importing?