UCCE 11.5 Health Monitoring

[joebaumer]

Hey everyone,

I am working on a dashboard for a daily health check that we do for all of the systems we support.  For UCCE, we have someone log in to each server every day and run different things like OPC_Test to validate the A sides of PGs/Roggers are active... we check to make sure all media servers are in sync, etc

Does anyone have any automated monitoring they are doing?  I am thinking maybe there is a SQL query or an API / XML file I can hit every hour or something.  I've tried hitting things like https://<pg-server-ip>:7890/icm-dp/rest/DiagnosticPortal/ListProcesses?Random=1234567890 but seems like that's only set up to run locally.

Any thoughts on an automated way I can determine the active sides of the PGs, Roggers, and Loggers?

I guess now that we are on 11.5, I'm going to have to put some thought into what else needs to be monitored (like which side of Finesse is active, etc) - so any thoughts on that are a bonus!

Thanks!

[Chintan Gajjar]

https://<HOSTNAME>:7890/icm-dp/rest/DiagnosticPortal/ListProcesses?Random=

works fine for me from remote host and gives output in XML format. you must have something restricting within your network which is restricting use of above URL.

also if you want to monitor finesse, it has built in status API where status of the finesse servers can be obtained programmatically using REST APIs.

you can also think of getting such realtime status from CVP and CUCMs using SNMP and show it on dashboard.