I am trying configure CCB. Faced with the need of configuration change of the working ucce. Need to change user.microapp.ToExtVXML array from 4 to 5.
I am doing it by sql query. It is normal change but the problem is the calls not work. VVB says something about system problem. After change user.microapp.ToExtVXML from 4 to array 5 where also I need to reconfigure system?
Help me please
Apologies for the confusion, I was referring to changing the size/length of the arrays, not the number of arrays itself.
Don't change it via SQL, that isn't supported, use the standard Cisco tool Configuration Manager (if UCCE) to change it.
Also, you will need to restart the server for it to take effect as outlined in the documentation.
First of all - make sure you have enough ECC space. Once that is validated the only way to change the array length is by shutting down the whole ICM instance (Router, Logger, Distributors) and make the change using SQL update command (you can't do this using Config Manager). That means if this is a production system - you do need a maintenance window.