UCCE 11 - Run External VXML Script not work

[yossid001]

hi

i install a new UCCE 11.01 (CVP , ICM , CUCM , GW2901)

i add a new script in the ICM  , when i try to send the call with RunExternalScript in the CVP server , GS,Server,V its didnt work , the call disconnect.

the VXML  serve configure on the CVP server.

i need help to resolved this issue (if you can to shre script for the ICM  that make run exteranl script it will be graet )

Best regards

Yossi Dabah

[Chintan Gajjar]

Could you share the below information.

1. CVP logs (c:\cisco\CVP\logs\)

2. snip of your ICM script

3. net VRU script configuration

[yossid001]

hi

thanks a lot for you quick response .

i attach the file

thanks

yossi

[Chintan Gajjar]

You Got to set the user.microapp.UseVXMLParams = "N".

setting it "Y" would try to fetch the static VXML page called server.xml

[yossid001]

Hi

i change it to Y , when i dial i get annoncment that say "iam sorry we are experiance difecalt please try in a later time "

[Chintan Gajjar]

You have to Set it to "N" (not "Y").

even if after setting it to N will not resolve the issue, please collect one more set of CVP and VXML application(C:\Cisco\CVP\VXMLServer\application\HelloWorld\logs\Activitylogs)

[yossid001]

Hi

sorry ,i change it to N , when i dial i get annoncment that say "i am sorry we are experiance difecalt please try in a later time "

in the VXML Logs i didnt see logs from the time that i dial .

i attach the logs

[Chintan Gajjar]

i see you are setting 

"application=HelloWord"

but i think it should be  "application=HelloWorld", 

Try saying hello to "World" instead of "Word" and see if it works.

and don't forget to rate if it helps.

[yossid001]

Hi i change it but its didnt work , i still get annoncment that say "i am sorry we are experiance difecalt please try in a later time ".

need your help .

Thanks

Yossi

[Chintan Gajjar]

I was not expecting that,

Please attach the below files:

CVP logs (C:\cisco\CVP\logs)

VXML application folder zipped (C:\Cisco\CVP\VXMLServer\application\HelloWorld)

[yossid001]

Hi

i attach all logs .

thanks

yossi

[Chintan Gajjar]

Hey Yossi,

i am once again putting the same comment

it should be "application=HelloWorId"

it should be capls L in world and not caps I

[yossid001]

HI

i check it again in the application name its HelloWorld , its L(l)  not i , its look like i  but its L,

Thanks

[Chintan Gajjar]

in logs it show I(caps i), you may want to edit that properly and test again.

also one more configuration error, looks like you have not configured the

user.microapp.ToExtVXML and user.microapp.FromExtVXML as an array.

you have reconfigure them as an array and then use them in your ICM script. Please do the needful. for configuring ECC variable look at CVP configuration guide. 

[yossid001]

Hi

i config the user.microapp.ToExtVXML and user.microapp.FromExtVXML as array.

when i try to config new script in the ICM  with user.microapp.ToExtVXML 

in the Value i add application=HelloWorld and i get error "undifend syimbol application "

i attach the error print screen

i need your help

Thanks

yossi dabah