| # | Part Number | Part Description | Service Duration | Qty |
| 1.0 | CC-UPG-BUNDLE | Contact Center Enterprise Upgrade Bundle | - | 1 |
| 1.1 | IPCE-AGENTSUPG | UCC Enterprise Agent Licenses Upgrade | - | 1 |
| 1.1.0.1 | CON-ECMU-IPCEAGEN | SWSS UPGRADES UCC Enterprise Agent | 12 | 1 |
| 1.1.1 | CCBU-LICENSE | CCBU License Document | - | 1 |
| 1.1.2 | IPCE-PORTALAGT-L | License Certificate for Management Portal on Enterprise | - | 70 |
| 1.1.3 | IPCE-PREMAGTUPG | IPCC ENTERPRISE PREMIUM AGENT UPGRADE | - | 70 |
| 1.1.3.0.1 | CON-ECMU-IPEAGTUP | SWSS UPGRADES IPCC ENTERPRISE PREMIUM AGENT UPGRADE | 12 | 70 |
| 1.2 | L-CVP-UPG | CVP Upgrade | - | 1 |
| 1.2.0.1 | CON-ECMU-LCVPUPG | SWSS UPGRADES CVP Upgrade | 12 | 1 |
| 1.2.1 | L-CVP-1REDPTSUPG | CVP 10.x Redundant Ports upgrade | - | 150 |
| 1.2.2 | L-CVP-1PTSUPG | CVP 10.x Port License upgrade | - | 150 |
| 1.2.2.0.1 | CON-ECMU-LCVP1PSU | SWSS UPGRADES CVP 10.x Port License upgrade | 12 | 150 |
| 1.2.3 | CVP-10X-SRVUPG | CVP 10.x Server Upgrade | - | 4 |
| 1.2.4 | CVP-10X-STUUPG | Call Studio 10.0 Upgrade | - | 1 |
| 1.2.4.0.1 | CON-ECMU-CVP10XPG | SWSS UPGRADES Call Studio 10.0 Upgrade | 12 | 1 |
| 1.3 | IPCE-MEDIAKIT | UCC Enterprise Media Kits | - | 1 |
| 1.3.0.1 | CON-ECMU-IPEMEDKI | SWSS UPGRADES IPCC ENTERPRISE MEDI | 12 | 1 |
| 1.3.1 | CCEH-FINESSE10X-K9 | Cisco Finesse 10.x Media for CCE | - | 1 |
| 1.3.2 | CCEH-MEDIA100-K9 | Media Kit for Unified CC Enterprise and Hosted 10.0 | - | 1 |
| 2.0 | CVP-10-NFR= | CVP 10.0 Not-For-Resale | - | 1 |
| 2.1 | CVP-STU-10-NFR | CVP 10.0 Studio Lic for NFR | - | 1 |
| 3.0 | UCL-UCM-MIG-K9 | Top Level Sku For 9.X and Later User License | - | 1 |
| 3.0.1 | CON-ECMU-UCLUCMMG | SWSS UPGRADES Top Level Sku For 9.X and Later User Lic | 12 | 1 |
| 3.1 | MIG-CUCM-ENHP-A | Migration to UC Manager 9.x/10 Enh Plus - Less than 1K Users | - | 70 |
| 3.1.0.1 | CON-ECMU-MIGCUCHP | SWSS UPGRADES Migration to UC Mana | 12 | 70 |
| 3.2 | JABBER-DESKTOP | Jabber for Desktop for PC and Mac | - | 70 |
| 3.3 | JABBER-IM-ADDON | Jabber for Everyone Additional IM Users | - | 1000 |
| 3.4 | CUCM-VERS-10.X | CUCM Software Version 10.X | - | 1 |
| 3.5 | JABBER-IM-RTU | Jabber for Everyone Right to Use | - | 1 |
| 3.6 | JABBER-DSK-K9-RTU | Jabber for Desktop Right to Use | - | 1 |
| 3.7 | UCM-PAK | UCM 9X/10X PAK | - | 1 |
| 4.0 | IPCE-BUNDLE | Unified Contact Center Enterprise Bundle | - | 1 |
| 4.1 | IPCE-SVR-ADDON | CCE Optional Items including Intelligence Center | - | 1 |
| 4.1.0.1 | CON-ECMU-IPCESVRD | SWSS UPGRADES Contact Center Enterprise Optional Items | 12 | 1 |
| 4.1.1 | CCEH-FINESSE-SVR-L | Cisco Finesse Server SW HA Pair for CCE | - | 1 |
| 4.1.1.0.1 | CON-ECMU-CCFINSVR | SWSS UPGRADES Cisco Finesse Server SW for CCE | 12 | 1 |
| 4.1.2 | CCEH-CUIC-STD | License for Cisco Unified Intelligence Center Standard | - | 2 |
| 4.1.2.0.1 | CON-ECMU-CCEHCUIP | SWSS UPGRADES License for Cisco Un | 12 | 2 |
| 4.1.3 | CUIC-V-STD-PAK | Licensing PAK For CUIC Standard - UCS or MCS | - | 1 |
| 4.1.4 | CCEH-FINESSE10X-K9 | Cisco Finesse 10.x Media for CCE | - | 1 |
| 4.2 | IPCE-NPSENT-CP | IPCC Enterprise Non-Production Suite Channel Partner | - | 1 |
| 4.2.0.1 | CON-ECMU-IPCENPCP | SWSS UPGRADES Top Level-Order Svc for Each Indiv Comp | 12 | 1 |
| 4.2.1 | CCEH-MEDIA105-K9 | Media Kit for Unified CC Enterprise and Hosted 10.5 | - | 1 |
| 4.2.2 | CUIC-V-LAB-PAK | Licensing PAK For Lab System | - | 1 |
| 4.2.3 | CVP-10-BNDL-NFR | CVP 10.0 UC NFR Media and VXML SRVR LIC | - | 1 |
| 4.2.4 | MCP-NPSBASE10X-LIC | MediaSense Base Port License | - | 1 |
| 4.2.5 | MCP-SVR-10X-SW | One Server License (One Primary or One Secondary Node) | - | 1 |
| 4.2.6 | MCP-C-10X-AUD-LIC | MediaSense Audio Session | - | 1 |
| 4.2.7 | MCP-C-10X-VID-LIC | MediaSense Video Session | - | 1 |
| 4.3 | CUIC-NPS | Non-production SKUS for Cisco Unified Intelligence Center | - | 1 |
| 4.3.1 | CCEH-CUIC-LAB | License for Cisco Unified Intelligence Center Customer Lab | - | 1 |
| 4.3.2 | CUIC-V-LAB-PAK | Licensing PAK For Lab System | - | 1 |
| 5.0 | BE7K-K9-XU | Cisco Business Edition 7000 Server, Export Unrestricted SW | - | 2 |
| 5.0.1 | CON-SNT-BE7KK9XU | SMARTNET 8X5XNBD Cisco BE7000 UCS C240M3 TRC2 Srv,UNRST | 12 | 2 |
| 5.1 | CIT2-RAID-9271CV | MegaRAID 9271CV Raid card with 8 internal SAS/SATA parts, S | - | 2 |
| 5.2 | BE7K-SW-9X10X-XU | Media (no lic) for Cisco Collaboration 9.x 10.x Export Unrst | - | 2 |
| 5.3 | VMW-VS5-SNS | Cisco UC Virt. Hypervisor 5.x - SnS | - | 2 |
| 5.4 | CIT2-MR-1X082RY-A | 8GB DDR3-1333-MHz RDIMM/PC3-10600/2R/1.35v | - | 16 |
| 5.5 | CIT2-PSU2-1200 | 1200W 2u Power Supply For UCS | - | 4 |
| 5.6 | R2XX-RAID5 | Enable RAID 5 Setting | - | 2 |
| 5.7 | CIT2-A03-D300GA2 | 300GB 6Gb SAS 10K RPM SFF HDD/hot plug/drive sled mounted | - | 24 |
| 5.8 | CIT2-CPU-E5-2640 | 2.50 GHz E5-2640/95W 6C/15MB Cache/DDR3 1333MHz | - | 4 |
| 5.9 | CIT2-PCIE-IRJ45 | Intel i350 Quad Port 1Gb Adapter | - | 4 |
| 5.10 | VMW-VS5-HYP-K9 | Cisco UC Virt. Hypervisor 5.x (2-socket) | - | 2 |
| 5.11 | CAB-9K10A-UK | Power Cord, 250VAC 10A BS1363 Plug (13 A fuse), UK | - | 4 |
| 6.0 | UCUCS-EZ-C240M3S | UCS C240 M3 SFF, dual-8-core/2.7 GHz, 96 GB RAM, 16x300GB 15 | - | 2 |
| 6.0.1 | CON-SNT-UC240M3S | SMARTNET 8X5XNBD UCS C240 M3 Server | 12 | 2 |
| 6.1 | CAB-9K10A-UK | Power Cord, 250VAC 10A BS1363 Plug (13 A fuse), UK | - | 4 |
| 6.2 | UCS-HDD300GI2F105 | 300GB 6Gb SAS 15K RPM SFF HDD/hot plug/drive sled mounted | - | 32 |
| 6.3 | N20-BBLKD | UCS 2.5 inch HDD blanking panel | - | 16 |
| 6.4 | UCS-CPU-E5-2680 | 2.70 GHz E5-2680 130W 8C/20MB Cache/DDR3 1600MHz | - | 4 |
| 6.5 | UCS-MR-1X041RY-A | 4GB DDR3-1600-MHz RDIMM/PC3-12800/single rank/1.35v | - | 16 |
| 6.6 | UCS-MR-1X082RY-A | 8GB DDR3-1600-MHz RDIMM/PC3-12800/dual rank/1.35v | - | 16 |
| 6.7 | UCS-RAID9271CV-8I | MegaRAID 9271CV with 8 internal SAS/SATA ports with Supercap | - | 2 |
| 6.8 | UCS-SD-16G | 16GB SD Card module for UCS Servers | - | 2 |
| 6.9 | UCSC-HS-C240M3 | Heat Sink for UCS C240 M3 Rack Server | - | 4 |
| 6.10 | UCSC-PCIE-IRJ45 | Intel i350 Quad Port 1Gb Adapter | - | 4 |
| 6.11 | UCSC-PCIF-01F | Full height PCIe filler for C-Series | - | 4 |
| 6.12 | UCSC-PSU2-1200 | 1200W 2u Power Supply For UCS | - | 4 |
| 6.13 | UCSC-RAIL-2U | 2U Rail Kit for UCS C-Series servers | - | 2 |
| 7.0 | R-VMW-UC-FND5-K9 | Cisco UC Virt. Foundation 5.x (2-Socket) | - | 4 |
| 7.0.1 | CON-ECMU-UCFND5 | SWSS UPGRADES Cisco UC Virt. Foundation 5.0 (2-Socket | 12 | 4 |
| 7.1 | VMW-UC-FND5-SNS | Cisco UC Virt. Foundation 5.x SnS | - | 4 |
