I have UCCE 9.0.1 and everything works fine except the cce web admin page. I manage to configure attributes and precision queues using cce admin page. But when I am trying to assign the attributes to an agent by clicking agent name, the page freeze by showing the "loading.... " message.
Anyone know how to resolve this .
I have the same problem with the error message Internal server Error.
Atrributes and PQ configured but assignement to agents doesn't work with ICM9.0.2
Have you solved your problem ?
There is a known bug on PCCE and UCCE when using the cceadmin page and having it timeout.
Please find in the following readme bug number CSCue95184.
To resolve this issue you will need to apply ICM9.0.3_ES3 or later update.
**Note – although this defect is listed as PCCE, the component is shared between both PCCE & UCCE.
Yesterday installed 9.0.4 version - problem resolved.