UCCE 9.0 Upgrade Question

[Thammaya Gupta Kedarasetty]

Hello Everyone,

We would like to migrate our UCCE 8.5 on MCS Servers to UCCE 9.0 on ESXI.

We would like to install UCCE 8.5 on ESXI first, import the database from existing environement to new servers and upgrade it to 9.0.

So our challange is, SQL Server installation.As UCCE 9.0 supports SQL Server 9.0.

We would like to know if we have any version in UCCE 8,5 which supports SQL Server 2008, which will simplify our migration.

Thank You in advance!

Regards,

Thammaya Gupta K.

[Muhammad Raza]

Check ucce 9.0 (1) upgrade guide on below link

http://www.cisco.com/en/US/products/sw/custcosw/ps1844/prod_installation_guides_list.html

and 8.5 BOM on below link

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_8_5/reference/guide/icm85_bom.pdf

Let me know if you still have any question.


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