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UCCE 9 CVP VXML Failover Alert

thanvi2001
Level 1
Level 1

Is there any way like script / program to alert CVP VXML fail over from Side A to B rather than manual checking the service /status or CPA ?

2 Replies 2

geoff
Level 10
Level 10

Sorry - but what exactly are you asking? CVP VXML does not failover. Call Servers are independent and each has their own PIM. VXML Servers are independent.

 

If you call a "GS,Server,V" from your ICM script and use a keyword (say "vxmlserver") that you define in the ip host table of your Voice Browser, then if that target is down, CVP will automatically try again with the keyword "vxmlserver-backup".

 

Can you expand on your original question?

 

Regards,

Geoff

I mean the CVP Vxml service is down the calls will be serviced on Side B (Duplex) CVP Vxml application.

But there is no automatic mechanism to alert us  unless manually checked in the VXML Server.

Generally Side A is Primary and B is secondary, so we  stop side B service and bring back to A again.

 

My ask is  regarding any alter mechanism  when ever the side A is down.