all of a sudden we are getting reports that agents are receiving incorrect user or password when loggin into CAD. re-pg'ing the phone allows them to log back in. we restarted the CTI manager service to avoid having it happen the next day and they continue to have same issue. any ideas?
How does the phone registered in CUCM environment?
-The phone will obtains power via PoE or AC adapter.-The phone will loads its locally stored firmware image.-The phone learns the voice vlan id via cdp from the switch.-Via...
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