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UCCE Blind Transfer

I am using Cisco Finesse 12.5.

The scenario is as follows:

I initiated a call from the customer to Agent A, and Agent A made a blind transfer to Agent B. The dialog events that I am receiving on Agent B are as follows:

  1. The first event shows the call type as 'CONSULT' and the dialog state as 'ALERTING.' and the participant's state as 'INITIATED' and 'ALERTING'
  2. The second event shows the call type as 'TRANSFER' and the dialog state as 'DROPPED.' and all participants state is 'DROPPED'
  3. The third event shows the call type as 'TRANSFER' and the dialog state as 'ACTIVE.' and the participant's state as 'DROPPED', 'ALERTING' and 'ACTIVE'
  4. The fourth event shows the call type as 'TRANSFER' and the dialog state as 'ACTIVE.' and the participant's state as  'ALERTING' and 'ACTIVE'

 

 

What could be the reason for the 1st event call type being 'CONSULT' and the 2nd event call type being 'TRANSFER' and state 'DROPPED' state after the blind transfer to Agent B, and how can I resolve this issue?