you can use IP-IVR with UCCE, which is variant of UCCX.
UCCE will control the IP-IVR as in what script needs to be executed, but i remember the reference design concept which Cisco is coming up with UCCE release 11.5 and later, and with that using IP-IVR as IVR engine in UCCE is non reference design.
on January 25th and 26th, we're hosting a Technical Enablement Workshop which will guide you through the steps involved in updating your organisation from Jabber and/or Meetings to Webex App.
Very useful for partners and for customers t...
hi Team, we are planning to deploy Multi-Factor Authentication for Jabber. The main requirement is to use MFA over internet (MRA).Is it possible to deploy MFA just for MRA and don't touch impact any on-prem existing setup?Can someone please guide on ...
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UCCX does not natively protect HTTP Triggers.
I wanted to come up with a solution to handle HTTP cookie based authentication.
There is a zip file for this project attached to this article. It was written on UCCX 12.5...