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UCCE Error[12005]

santiago_figueroa
Level 4
Level 4

‎07-04-2012 10:17 PM - edited ‎03-14-2019 10:09 AM

Hello I need help!

I have this message:
    IPCC Error[12005] Login could not be performed.
    Possible causes are Invalid Instrument; Media Termination Problem or other CM issue"

I already check jtapi user asociate to extension also check device target, I have test the cti toolkit agent 7.5 with ucce 8.0.

What proccess I need to see to resolve the issue?

can anyone help me?

Thanks.

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Amer rajai Sha'er
Level 7
Level 7

‎07-05-2012 04:08 AM

Hello,

Are you trying to login as Mobile agent ??? because this error only appears in case you are loging as mobile agent , check this document :

http://www.cisco.com/image/gif/paws/113335/ma-login-00.pdf

Amer

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