UCCE hardware compatibility matrix

[piyush aghera]

Hi all,

Currently I am running UCCE 8.0 IPCC components (PG, AW, Roggers) on HP server models HP OEM DL380G6 CTO Server and  HP DL380 G6 L5520 with Win Server 2003 R2 SP2.

Now i would like to upgrade my UCCE environment to 8.5 and eventually to 9.0.  So can i use my existing hardware servers to support upgrades to newer version.

Hardware compatibility matrix would be very much helpful.

Please advice.

Thanks in advance.

[Dragan Ilic]

Software compatiblity matrix - Cisco Docwiki UCCE:

http://docwiki.cisco.com/wiki/Compatibility_Matrix_for_Unified_CCE

Hardware compatiblity - Bill of Materials for UCCE:

http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-technical-reference-list.html

BR,

Dragan

[piyush aghera]

Thank you for you reply.  However i could not get the informaiton that i was looking for in the above document.

Is there any other document available which is more straight forward.

Thanks again.

[Dragan Ilic]

UCCE system is complex as you know...so is documentation for that also.

So there is no chance that you can't find all relevant info for your setup from links which I gave you - but you must read it fully. And that's the most straight forward way I can see...

BR,

Dragan

[Chintan Gajjar]

below may help you in:

Hardware and System Software Specification (Bill of Materials) for Cisco Unified ICM/Contact Center Enterprise & Hosted 

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_9_0_1/reference/guide/_ICM9-0_BOM.pdf

regards

Chintan

~rate all helpful posts

[piyush aghera]

Hi Chinatan,

Thank you for you reply.  However i could not get the informaiton that i was looking for in the above document.

Is there any other document available which is more straight forward.

Thanks again.