08-19-2010 03:28 PM - edited 03-14-2019 06:19 AM
Hi,
First thanks for your time to read this.
I'm looking for a way to manage in custom application the associations between agents and skillgroups. From what I've looked there isn't any API.
I was wondering if there is a command line bulk tool for this purpose.
Could anybody give me some lights up on this?
Thanks in advance.
RB
01-30-2011 07:49 PM
There is one out there, but you have to go through Cisco to get it. I've seen at least one application written with it.
david
01-31-2011 06:08 AM
There used to be bulk load config tools, but they didn't do proper error checking as the GUI tools do.
I don't think there were ever bulk "change" (i.e. skill group member), or delete command-line tools.
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