UCCE - ICM Syslog feed information

[Jayaprakash Subramaniam]

Hello,

I'am trying to use syslog to feed the UCCE component process logs like rtr,lgr,ctios,ctisvr,pim,pgag to the external server. 

Will it be the possible scenario to configure ?

Thanks,

JP

[Jameson Gagnepain]

JP,

Yes, you can do syslog monitoring from UCCE. It's done using a tool called CW2KFeed. Information on this is in the "Serviceability Best Practices Guide".

http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-installation-guides-list.html

-Jameson