07-15-2013 05:04 AM - edited 03-14-2019 12:03 PM
Hello All,
Agents are intermittenly getting error message "The Agent does not have an active call" on their IPPA phones. Im not getting any doc. for this error message. please help.
We are using H.323 in UCCE. Please let me know if you need more information.
-Murali
09-27-2013 09:50 AM
Murali, I too am experiencing this. Did you find any solution? I suspect this may be specific to UCCE as we have that as well.
Thanks,
Mark
09-29-2013 02:16 AM
Mark, We lallocated more bandwidth and we used ReSync Bandwidth in CUCM. As of now the issue is not reoccur.
-Murali
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