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Anil Kumar
Beginner

UCCE Lab Call Flow not working CUCM->CVP->NAM-CICM

Call is coming up to NAM and from NAM call is not hitting on CICM.  It is failling at ICM Gateway node in the Script.  What could be the possible reason for this failure?

Please support.

 

 

I am getting below error in NAM-RTR logs

 ra-rtr Trace: (33 x 0 : 0 0) NewCall: CID=(150921,110), DN=6666, ANI=10002, CED=, RCID=5002, MRDID=1, CallAtVRU=1, OpCode=0
08:58:08:544 ra-rtr Trace: (33 x 0 : 16777226 0) Sent NewCall to CIC, AppGWID=5000.
08:58:08:546 ra-rtr Trace: (33 x 0 : 16777226 0) Handling DialogFail from CICR, Reason=11.
08:58:08:546 ra-rtr Trace: (33 x 0 : 16777226 0) DialogFail: Reason=11 CallState=8.

08:58:08:546 ra-rtr Trace: (33 x 0 : 16777226 0) No default label available for dialed number CVP1_RC.6666 (ID 5001). 
08:58:08:547 ra-rtr Trace: (33 x 0 : 16777226 0) Deleting Dialog.

Not sure what is this error about.

 

4 REPLIES 4
Dragan Ilic
Enthusiast

Have you configured anything under "Dialed Number/ Script Selector list" settings?

HTH,

Dragan

HTH,
Dragan

yes 6666 is the DNIS created at NAM as well CICM and mapped it with Call Type and Script as well...

There was an issue with VRU Type in the configration.... I chage it from Type 2 to Type 10 and it got resolved.

 

 

Thanks for your help....

 

Anil Kumar

 AT&T.

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