UCCE Record Agent Greeting Exaple Script Fails at first Run Ext Script Node

[dconstantino]

I am deploying Agent Greeting and trying to get the recording piece completed. When the example script gets to the run ext script node it fails.

[Gergely Szabo]

Hi,

I think it's because of the underpants gnomes. Joking.

Please, give us the following information:

- ICM version, CUCM version, IP IVR/CVP version.

- Is it a Cisco provided script or is it your own? If the latter, would you mind posting it so we can take a look at it?

- Failing with what? It just dies silently? Or is there an error message?

We all love concise posts but we certainly need more info in this case.

G.

[dconstantino]

I am running 9.0 for UCCE, CUCM, and CVP.....When I press the record button on CTIOS agent I get a 101707 error with somthing about the route. Then I do a script monitor I notice the flow stops at the first run ext script node

I have attached the PG Logs

       Sorry about the vagueness in the first post just seeing if any knew of this issue with the example scripts.

[Amer rajai Sha'er]

Before the run external script, add a SendToVRU node.

Amer