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Beginner

UCCE Third Party Applications

Hi All

 

Thanks in advance !!!

 

Could someone please tell me some third party applications for Reporting, Monitoring, Administration, Database etc for UCCE ?

 

e.g. CRM, SalesForce etc

5 REPLIES 5
Collaborator

Re: UCCE Third Party Applications

This is a really broad question. Some of the 3rd party vendors around the UCCE space are: Zoom, Calabrio, 2Ring, Upstream Works, Teleopti, Verint, NICE, just to name a few.

Beginner

Re: UCCE Third Party Applications

Thanks David.....Thanks a lot.
But is it possible if you can give me the applications in detail as per the domains (like administration, monitoring, database etc.). It would be very helpful.
Contributor

Re: UCCE Third Party Applications

In addition to what David mentioned, some of the Cisco Partners offer custom solutions for some of these items as well.

Beginner

Re: UCCE Third Party Applications

Hi Rohit,

We (CommSouth) are a third party solution provider for Cisco UC and Contact Center space.

We can offer UCCE customized reporting capabilities based on your requirement, plus we can also offer Call Recording Solution, Wallboard/Dashboard, Finesse Gadgets, CRM Connectors, etc. 

Fore more details, please visit www.commsouth.com and you can contact me at prasana@commsouth.com.

Regards,

Prasana Kumar.P

CommSouth

Head - Business Solutions

+91-9841027006

Regards,
Prasana Kumar.P
CommSouth,
Head - Business Solution
+91-9841027006
Highlighted
PTS Beginner
Beginner

Re: UCCE Third Party Applications

Hi Rohit,

Please find attached a list 3rd Party custom applications for Cisco UC and Cisco Contact Center platforms

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