Here , to get some clarity to see the difference in usage of CIPC as instead of the hard phones.
We thought of going CIPC as minimal cost. Does it still provide the same functionality as like hard phone. Is their drawbacks with CIPC?
I had gone though below link, wasnt clear.
=> Also , iam unable to get the silent monitor working with CIPC (v8.6)/Finesse 10.x on UCCE 10.0.1 , though i have BIB enabled in CUCM clusterwide.
i get error "Silent monitoring operation failed: Line not in search space. Please check your CCM version
However , i have proper CSS, partition assigned to CIPC.
Any thoughts would be appreciated.
Cheers , MG