uccx 10.0.1 common partition free space

[Artur Akhmerov]

hello!

I have uccx 10.0.1, in syslog i see many events about full space in commo partition

What i do and what i have:

1) no inactive version

2) Change LogPartitionLowWaterMarkExceeded/LogPartitionHighWaterMarkExceeded and restart service and server

3) JMX folder is clean

but no effect, there no free space in common partirion (

Can anybody give me advise ?

[Jinto Alakkal]

Hi Have you tried to set the low watermark to 20 and high watermark to 25 percent ? and see if the system purges some log files issue a "show diskusage common" and see what is utilizing more memory and try to clear them manually via RTMT or try to run COP file https://software.cisco.com/download/home/285973637/type/282204704/release/COP-Files

ciscocm.free_common_space_v1.1.cop.sgn and see if it free ups some space

[Artur Akhmerov]

about ciscocm.free_common_space_v1.1.cop.sgn:

In readme:

Important Note: This COP file does not install anything on the node. It just runs a script that removes the inactive side in the common partition to free up the disk space so that upgrade is successfully completed. You will not be able to switch back to the inactive version after installing this patch.

A alredy write that i don't have inactive version

about watermark  - alredy do it with no effect.

show diskusage common iit is interesting command

....

58M /common/log/install/crash/127.0.0.1-2018-10-01-00:02:37
58M /common/log/install/crash/127.0.0.1-2018-10-06-15:03:27/vmcore
58M /common/log/install/crash/127.0.0.1-2018-10-06-15:03:27
59M /common/log/install/crash/127.0.0.1-2016-08-18-05:03:21/vmcore
59M /common/log/install/crash/127.0.0.1-2016-08-18-05:03:21
58M /common/log/install/crash/127.0.0.1-2018-10-08-20:02:54/vmcore
58M /common/log/install/crash/127.0.0.1-2018-10-08-20:02:54
57M /common/log/install/crash/127.0.0.1-2018-10-12-15:02:47/vmcore
57M /common/log/install/crash/127.0.0.1-2018-10-12-15:02:47
60M /common/log/install/crash/127.0.0.1-2018-10-16-05:03:41/vmcore
60M /common/log/install/crash/127.0.0.1-2018-10-16-05:03:41
58M /common/log/install/crash/127.0.0.1-2018-10-18-18:02:44/vmcore
58M /common/log/install/crash/127.0.0.1-2018-10-18-18:02:44
58M /common/log/install/crash/127.0.0.1-2018-10-13-17:03:34/vmcore
58M /common/log/install/crash/127.0.0.1-2018-10-13-17:03:34
58M /common/log/install/crash/127.0.0.1-2018-10-16-21:03:07/vmcore
58M /common/log/install/crash/127.0.0.1-2018-10-16-21:03:07
59M /common/log/install/crash/127.0.0.1-2018-10-04-22:03:07/vmcore
59M /common/log/install/crash/127.0.0.1-2018-10-04-22:03:07
59M /common/log/install/crash/127.0.0.1-2018-10-16-16:02:47/vmcore
59M /common/log/install/crash/127.0.0.1-2018-10-16-16:02:47
59M /common/log/install/crash/127.0.0.1-2018-10-02-20:03:01/vmcore
59M /common/log/install/crash/127.0.0.1-2018-10-02-20:03:01
58M /common/log/install/crash/127.0.0.1-2018-10-11-11:03:35/vmcore
58M /common/log/install/crash/127.0.0.1-2018-10-11-11:03:35
116M /common/log/install/crash/127.0.0.1-2015-08-06-01:03:32/vmcore
116M /common/log/install/crash/127.0.0.1-2015-08-06-01:03:32
58M /common/log/install/crash/127.0.0.1-2018-10-09-05:02:45/vmcore
58M /common/log/install/crash/127.0.0.1-2018-10-09-05:02:45
56M /common/log/install/crash/127.0.0.1-2016-08-18-17:03:19/vmcore
56M /common/log/install/crash/127.0.0.1-2016-08-18-17:03:19
59M /common/log/install/crash/127.0.0.1-2018-10-20-07:03:07/vmcore
59M /common/log/install/crash/127.0.0.1-2018-10-20-07:03:07
59M /common/log/install/crash/127.0.0.1-2018-10-14-13:02:46/vmcore
59M /common/log/install/crash/127.0.0.1-2018-10-14-13:02:46
57M /common/log/install/crash/127.0.0.1-2018-09-30-03:02:52/vmcore
57M /common/log/install/crash/127.0.0.1-2018-09-30-03:02:52

.....

can i delete it ? and how to do it ?

[Jinto Alakkal]

Hello,

Please check with TAC why you have those logs in there and is it okay to delete them before proceeding with it.

You can use RTMT to delete these files you have to go here Trace & Log Central > Remote Browse and then go to this specific folder and delete them.

Please rate helpful posts

Thanks!

Jinto.

[Artur Akhmerov]

In This :
You can use RTMT to delete these files you have to go here Trace & Log Central > Remote Browse and then go to this specific folder and delete them.

How to open this folder in Remote Browse ? When i go to Remote Browse he offers services

maybe it can be delete via cli ?

[Artur Akhmerov · Accepted solution]

it is a bug.

 https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuu97701/?rfs=iqvred

solved by Cisco TAC