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UCCX 10.6 CAD Email exchange 2013 IMAP Security

sskorf
Level 1
Level 1

‎08-09-2017 06:01 AM - edited ‎03-14-2019 05:30 PM

My client is concerned that we can seemingly only set set Exchange 2013 IMAP4 Logon Method settings to "Basic Authentication (Plain Text)" to get CAD Email to connect.

Is there a procedure or setting on UCCX 10.6 which will allow us to change this setting on Exchange? Or am I missing something here?

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Deepak Rawat
Cisco Employee
Cisco Employee

‎08-09-2017 07:41 AM

You can also do Secure-logon if you want for authentication. Refer below:

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/install/guide/cadx106-installation-guide.pdf

Regards

Deepak

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sskorf
Level 1
Level 1
In response to Deepak Rawat

‎08-09-2017 09:04 PM

Thanks Deepak. I have refenced the doc but it does not reference security settings for Exchange 2013, only on 2007. And then I do not see anywhere to change the setting on the UCCX email configuration.

Any ideas please?

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