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Beginner

UCCX 10.6 - CUIC reports

Hello,

Is there a way for an administrator to view what custom reports a supervisor has created?  We want the ability for an adim to check out the all the custom reports and determine which ones are most relevant.

 

Thanks,

 

AK

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Absolutely, supervisors can

Absolutely, supervisors can access Custom Reports when they will login into CUIC with their credentials. You will need to ensure below two things:

1) Provide Reporting Capability to the supervisors

2) Make sure thay you give Execute rights while creating Custom Reports to all those Custom Reports that you want supervisors should be able to run.

Regards

Deepak

8 REPLIES 8
Cisco Employee

Hi AK,

Hi AK,

The below CLI command will give the list of all available reports within CUIC. All the custom reports will show F under the category "cisco".

run sql select cisco,name from cuic_data:cuicreport

Note : Only exception is Voice CSQ Summary Report that is actually a system Live Data Report but still shows F.

Regards

Deepak

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Beginner

Thanks for the response

Thanks for the response Deepak.

Do you know if there is a way for me to create a custom report that any supervisor can use if they login with their account?

Thanks,

AK

Cisco Employee

Absolutely, supervisors can

Absolutely, supervisors can access Custom Reports when they will login into CUIC with their credentials. You will need to ensure below two things:

1) Provide Reporting Capability to the supervisors

2) Make sure thay you give Execute rights while creating Custom Reports to all those Custom Reports that you want supervisors should be able to run.

Regards

Deepak

Beginner

where is "Execute" rights

where is "Execute" rights given?

Beginner

I found it ! ! !!  Its in

I found it ! ! !!  Its in CUIC

Thanks for your help ! !

Cisco Employee

Glad it worked AK. Happy

Glad it worked AK. Happy Reporting :)

Regards

Deepak

Beginner

Hello Deepak

Hello Deepak

My issue is where is its saved where does it go I do not see the report nor sub-folder I create with super user admin account ?

Cisco Employee

Replied on the other thread:

Replied on the other thread:

https://supportforums.cisco.com/discussion/12936361/create-new-cuic-reports

Regards

Deepak

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