UCCX 10.6 Finesse gadget - layout control

[andreifotea]

Hello,

Just a Finesse newbie trying to implement this in my mixed mode UCCX.

Is there a way to make installed 3rd-party gadgets available just for a specific Team?

From what I've tried, conditionals don't work in the Finesse Layout XML. Something like enabling a tab just if the user is in team id 800.

Thank you,

Andrei

[tephipps · Accepted solution]

If you go to the Team Resources gadget in the Admin, you can create a gadget layout specific to a team.  In addition, you can utilize phonebooks, reason codes, etc for that team.