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UCCX 10.6 Finesse gadget - layout control

andreifotea
Beginner
Beginner

Hello,

Just a Finesse newbie trying to implement this in my mixed mode UCCX.

Is there a way to make installed 3rd-party gadgets available just for a specific Team?

From what I've tried, conditionals don't work in the Finesse Layout XML. Something like enabling a tab just if the user is in team id 800.

Thank you,

Andrei

1 Accepted Solution

Accepted Solutions

tephipps
Cisco Employee
Cisco Employee

If you go to the Team Resources gadget in the Admin, you can create a gadget layout specific to a team.  In addition, you can utilize phonebooks, reason codes, etc for that team.

View solution in original post

1 Reply 1

tephipps
Cisco Employee
Cisco Employee

If you go to the Team Resources gadget in the Admin, you can create a gadget layout specific to a team.  In addition, you can utilize phonebooks, reason codes, etc for that team.

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