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JairoDPerez
Beginner

UCCX 10.6 License and survey

I have some doubts about CCX,
1.-our client wants to add a survey at the end of the call. What do I need to be able to have surveys

2.- The same client also wants to record his calls of certain campaigns. In the same way I would like to know what I occupy.

These two questions are about whether I occupy an upgrade of the CCX Enterprise licenses.

The client has a BE6000 and enhance licenses. Agents use Finesses and they have a version 10.6 of CCX

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