I have make changes in CUCM >> End user and same updated name is reflecting in supervisor finese monitoring tool but its not reflecting in Historical report .
In report still we are getting OLD names .
Can any one has solution for this .
Thanks in advance !
The real-time reports are from the live-data streaming data source and historical reports are pulling from the historical database(db_cra) of CCX.
Please check below;
If all above looks fine and doesn't see any problem, try a Cisco Unified CCX Database service restart (Or cluster reboot)during the maintenance window.
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