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UCCX 11.5 and SRTP

Hello, I am currently working with a CUCM-SRTP environment. I would like to know if UCCX 11.5 supports also SRTP.

 

Thanks,


Héctor

1 Accepted Solution

Accepted Solutions

Nipun Singh Raghav
Cisco Employee
Cisco Employee
UCCX does not support SRTP. Also, if you have mediasense integration with CCX, SRTP will be for BiB audio call recordings only.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_11_5/design/guide/uccx_b_soldg-for-unified-ccx.pdf
Nipun Singh Raghav
"We cannot solve our problems with the same thinking we used when we created them"

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1 Reply 1

Nipun Singh Raghav
Cisco Employee
Cisco Employee
UCCX does not support SRTP. Also, if you have mediasense integration with CCX, SRTP will be for BiB audio call recordings only.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_11_5/design/guide/uccx_b_soldg-for-unified-ccx.pdf
Nipun Singh Raghav
"We cannot solve our problems with the same thinking we used when we created them"
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