UCCX 12.5.1 Expression editor format for API Rest/POST call to Epic

[jeremyseielstad]

I am trying to pass Json variables using a POST through the body and can not seem to apply the format body fields in a way that UCCX editor will allow.  

In tests using Postman we were able to make the POST with the following string in the body as raw output

{"Context":"scheduling","UserID":"mruiz2","ContactType":"Incoming","CommunicationType":"Phone","PhoneNumber":"9876543210","PatientID":{"ID":"","Type":""}}

When we try to use this in UCCX editor we get parsing errors.  Any help with formatting this correctly would be greatly appreciated.

I am a noob sorry these questions are stupid.

[Jonas Fraga]

Hello @jeremyseielstad 

I've found some format issues that could be the cause. I've used a JSON Formatter website and fixing the sintax errors I've found the following result:

{"Context":"scheduling","UserID":"RESTUID","ContactType":"Incoming","CommunicationTy":{"Context":"scheduling"},"pe":"Phone","P":{"Context":"scheduling"},"honeNumber":"CallerID","PatientID":{"ID":"","Type":""}}

Just let me know if this passes on CCX Editor and mark as solved this post if so.

Thanks.

[jeremyseielstad]

Thank you for your response my first post was formatted incorrectly .

Her is what it should have read.

{"Context":"scheduling","UserID":"mruiz2","ContactType":"Incoming","CommunicationType":"Phone","PhoneNumber":"9876543210","PatientID":{"ID":"","Type":""}}

In any case I tried the result you sent me and it did not pass either.  It keeps getting hung op on or after the colon at character 33 in the string.

[jeremyseielstad]

Thank you for the reply I did have it formatted incorrectly.  The following is what I should have posted...

{"Context":"scheduling","UserID":"mruiz2","ContactType":"Incoming","CommunicationType":"Phone","PhoneNumber":"9876543210","PatientID":{"ID":"","Type":""}}

In any case I tried your result and am getting the same error.  It appears to not like the syntax at or just after the colon at character 33.

Thank again.

[jeremyseielstad · Accepted solution]

My Manager found this thread and it seems to work so far.

https://community.cisco.com/t5/contact-center/uccx-rest-call-post-json-body/m-p/4308330

The last post in that thread is the one I followed.

"{'serverName': 'myServer.domain.com'}"
"{'serverName': 'myServer.domain.com','serverId' : 1,'dnis': "+ CalledNumber +", 'queue': '"+ CSQ +"'}"
Object name has to be in single qoutes

For string variable in your json use '"+ variableName + "' (single and double qoute in beginning and double and single in the end)

For int variable in your json use "+ variableName + " (double qoute in beginning and double in the end)

Static values just single for string and for int only value

I will update again once I have validated that the script actually works.