UCCX 12.5.1 - Finesse Agent Phone Book - Text too Small

[Leah Sittig]

Recently upgraded to UCCX 12.5.1.10000-31 and our agents are complaining that when transferring to a department in the Phone Book the "text" is too small to read.  Is there any way to expand this window?

Attaching screenshots.

  

[david.macias]

Not without building your own gadget. Can the user zoom in on the browser itself? That might help, but it will make everything bigger not just the phone book.

david

[Anthony Holloway · Accepted solution]

The problem doesn't look to be the font size, but rather the available horizontal space to display more text.  But I agree, I don't think there is a setting to control this width.  Might just have to file a defect.