UCCX 12.5.1 - Finesse Agent Phone Book - Text too Small

[Leah Sittig]

Recently upgraded to UCCX 12.5.1.10000-31 and our agents are complaining that when transferring to a department in the Phone Book the "text" is too small to read.  Is there any way to expand this window?

Attaching screenshots.

  

[david.macias]

Not without building your own gadget. Can the user zoom in on the browser itself? That might help, but it will make everything bigger not just the phone book.

david

[Anthony Holloway · Accepted solution]

The problem doesn't look to be the font size, but rather the available horizontal space to display more text.  But I agree, I don't think there is a setting to control this width.  Might just have to file a defect.

[isul97]

can you please tell us how can add phone book as gadget in Cisco for agents dashboard like report  but for phone book that was created by admin 

as 3partygadget .??