In my lab I installed UCCX 12.5.(1)SU2 from scratch and I saw that the file manager doesn't start. I re-installed again, and same issue. When I install 12.5(1)SU1 from scratch, I have no issues
You may want to look at the logs to see why the service is not starting. increase the trace setting and download the logs through RTMT to help figure the solution.
Thanks
Senthil Natarajan
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