UCCX 12.5 - convert name to decimal code

[Bill Elmore]

I am working on a project that requires taking a "Customer Name" string and converting it to touch tone/decimal code so that we can transmit that name along with account number to our payment company via DTMF.  (I know....welcome back to the '90s).  The payment company's system needs a # before each decimal code and it only supports upper case.

If String customerName = "JIM JONES", the result needs to be String TTcustomerName = "#74#73#77#32#74#79#78#69#83"

This part is making my head hurt, so any good ideas are appreciated.

[Marek (gaman-gt.com) · Accepted solution]

@Bill Elmore 

You can achieve this conversion by using Java code snippet applied in set variable node. On the screenshot is the result of active debug.

Link to the sample script: Link 
Code in set variable node:

{
	String tempCustomerName = "";
	int i =0;
	for(i = 0; i < customerName.length(); i++) {
  		tempCustomerName += "#" + (int)customerName.charAt(i);
	}
	return tempCustomerName;
}

Hope that helps you.

[Bill Elmore]

Thank you, Marek.  That's exactly what I needed!