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mudotiya4
Beginner

UCCX 12.5 Historical Reports API

Hello,

 

I want to extract Agent Detail Report From Historical Reports section by APIs.

but after searching web did not found solution.

 

Anyone can point me to right documentation to fulfill my requirements.

 

 

-Thanks for your time

1 REPLY 1
Anupam_Dewedi
Cisco Employee

We can pull reports from the CUIC web gui or from running a sql queries from the UCCX CLI. The reports data is stored in the Informix application database which requires the HR User credentials. 

 

So far we do not have api support for fetching information from the uccx database. 

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