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UCCX 12.5 with CCP 12.5 Bubble Chat configuration issue

Microcisco
Beginner
Beginner

Hello Engineers,

 

I'm new to figure out the bubble chat for any website page after a long time of searching and reading 

the integration happened successfully between UCCX & CCP 

 

and now everything seems to be done 

 

but regarding testing the Bubble chat, I have created a test HTML page which will let me able to see the Bubble Chat plugin as below.

The issue is when I fill the name and mail and so on it takes to log time then the customer did not get any response please check the attached,.

 

the chat is not working even the agent not able to see any notification not able to see where is the issue comes from Please assist me.

 

  

1 REPLY 1

Microcisco
Beginner
Beginner

Dears,..

 

the issue was related to the tomcat certificate but now I have reached this error chat asking me to log in to use the gadget ,.

could you please guys help me out?

 

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