09-17-2021 01:09 PM
Does anyone know if UCCX version 12.5 is compatible with CUCM 14? I see that there is a version 14 of Call Manager, Unity, and IM&P, but the latest version of UCCX is still 12.5.
09-17-2021 11:18 PM
Yes it is
09-18-2021 06:57 AM
@Roger Kallberg , does it depend on the version of UCCX 12.5 the poster has?
The compatibility matrix says it is support with UCCX 12.5 SU1, but not listed for UCCX 12.5.
Here are the links.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/uccxcompat12_0_5.html
09-18-2021 09:40 AM
Your right, SU1 for CCX is needed.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide