UCCX 12 - Notification service is down

[SINAN]

uccx notification service is down, and unable to start. Due to which Finesse is out of service.

could see a bug with similar behavior with no work around. https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvu06189

Please advise to fix this 

[collinks2]

Hi,

Since finesse is down,you need to get finesse up and working. A couple of things to check.

1. Verify if rmcm and jtapi are synchronized in Uccx.

2. Are agents assigned to rmcm?