Re: UCCX 7.0(1)SR03 - I need a Script to collect digits and wri
Yes this is possible. You would use a Collect Digits step, Keyword Transform Document step, and a Write Document step.
The Keyword Transform is the important one, it works like a template. Most of the file is boilerplate and there is a single variable %var% that you can write the collected value to.
This is not a way to write to a file like a log file would be. You are allowed 1 file per call.
If you are looking to track caller collected digits per call over time, I would suggest using Set Enterprise Call Info step and use one of the Custom Call variables. Then pull them out of the database with a custom report or use the canned CCV report.
Not sure what i'mm doing wrong here but setting incoming call toast timer to 0 doesn't seem to turn it off I'm running 8865 12-5-1SR3 and CUCM 10.5.2(SU2) . Am i hitting a bug ( ihad a look and couldn't find anything ) or is there another change i ne...
We have a user that needs access to finesse. Most users have a physical phone, but this user is just using a jabber client. I have added the IPCC extension to the user as well as assigned the user to the correct team in UCCX. But when th...
This article in specific refers to the VeriSign Class 3 Secure Server CA certificate. Many customers are concerned about their systems generating an alert similar to this:
local99 0 : 1: XXXXX: Feb 1 2020 14:00:00.105 UTC : %UC_CERT-0-CertExpired: ...
AXL API programming is gaining its importance day by day. The Administrative XML Web Service (AXL) is an XML/SOAP based API that enables remote management of Cisco Unified Communications Manager (CUCM) using any programming languages such as Python.