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Beginner

UCCX 7.0.1 sr04 to sr05

Hi all,

When applying sr05 to a UCCX 7.0.1 sr04 system, is there a CAD/CSD upgrade as a result?

TIA

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Beginner

Re: UCCX 7.0.1 sr04 to sr05

Hello,

When upgrading from 7.0(1)SR4 to SR05 there will be no CAD/CSD upgrade as a result, as the CAD/CSD version will be the same 6.6.1.400, per the compatiblity link below.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

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3 REPLIES 3
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Beginner

Re: UCCX 7.0.1 sr04 to sr05

Hello,

When upgrading from 7.0(1)SR4 to SR05 there will be no CAD/CSD upgrade as a result, as the CAD/CSD version will be the same 6.6.1.400, per the compatiblity link below.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

View solution in original post

Beginner

Re: UCCX 7.0.1 sr04 to sr05

Thank you!

I should have thought to compare CAD versions on the compatibility matrix..... lesson learned.

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VIP Advisor

Re: UCCX 7.0.1 sr04 to sr05

I liked it the one time I found this information in the SR Release Notes.  That was nice

Reference:

http://www.cisco.com/web/software/280840578/27317/Release_Notes_for_Unified_CCX_7.0.1_SR3.pdf

There are no CAD changes in Unified CCX 7.0(1) SR3. Hence, the CAD version (6.6.1.200) has not

changed between 7.0(1) SR2 and 7.0(1) SR3; and customers upgrading from 7.0(1) SR2 to 7.0(1) SR3

should expect no upgrade on the client side.


Anthony Holloway
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