cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
187
Views
0
Helpful
2
Replies

UCCX 7.0 HR client fails to generate 1 month report

daryl.chambers
Beginner
Beginner

I am trying to generate the Contact Service Queue Activity Report (by CSQ) with a parameter value of sixty (60) minutes, filtered by CSQ names.When I click view, the report never generates the client stays in report data is being downloaded.....  There are no error messages all other reports generate fine.  I have re-indexed the tables.  Any help would greatly appreciated.

2 Replies 2

Deepak Rawat
Cisco Employee
Cisco Employee

Hi Daryl,

 

Please try to run the report for entire time range instead of breaking it into 60 minutes interval as it puts lot of load on the DB and will take ages to display the results in case that is too much of data.

 

Regards

Deepak

OK, thank you for your response .  Unfortunately, the supervisor wants it in this format. Are there any workaround to getting the DB to display the data?

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers