Can anyone please share how to make the upload prompt step work? I'm using a script that worked fine in ver. 4, but doesn't want to work in 7. I authenticate user fine but go unsuccessful in the upload step. Please attach working script with variables if possible!
You need to have run the Authenticate User step prior to the Upload Prompt step. I don't think it matters when but I had it as the preceding step to my only Upload Prompt step
What I found not documented well was that User name MUST be a valid LDAP user against whom you use the valid LDAP password. You can also validate with a Pin but I couldn't get that to work
I do not have an example readily available as I'm at home
Refer to Cisco Unified Contact Center Express Scripting and Development Series: Volume 2 April 2009
The Authenticate User step is required in a script before you can use the Upload Prompt, Upload Grammar, or Upload Document step in that script. Only an authenticated user can upload a prompt, grammar, or document
Thanks for your reply! I got a prompt recorder script from a Global Knowledge instructor for version 5 UCCX and it works. It has "get user" then "authenticate user" steps just before "upload prompt". It does validate against CUCM user db. Thanks!