Hello,
i installed UCCX 8.5.1.10000-37 and updatet it to the latest version (8.5.1.11003-32).
Now i'm wondering why some system promts are only available in english??
my default language is german (de_DE), if i create a script with a "Get Contact Info" it writes "L[de_DE]" in my language Variable so everything seems to be allright. But if i want to play some system promts they are always english, i tried the folling entrys in "Play Prompt":
SP[welcome.wav]
SP[welcome.wav] @L[de]
SP[welcome.wav] @ L[de_DE]
SP[welcome.wav] @L[de_DE]
SP[welcome.wav]@L[de_DE]
SP[gen\phone\extension.wav]
some other system promts work well in german, no matter what i write, i tested the following syntax, all are working:
SP[system_problem]
SP[system_problem.wav]
SP[system_problem.wav]@L[de_DE]
i tried to find a command for the cli to get the system promts displayed, but i didn't find one. is there a way to look at the system prompts?
as a have red several articles on this subject it seems to me that alle system prompts should be available in all languages, right?
and the last question: is there a troubleshooting guide for such things, i'm quite familar with the RTMT, but i found no trace where i can see how uccx is searching for the promts and such things.
