There's no need to add the IP of the secondary address in the client configuration tool - the screen asks that you add the IP address of the server from which you downloaded the application. (Typically the primary.) The configuration tool will automatically configure the secondary IP for you.
If the clients are finding the secondary server on failover, then something else is going on.
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Configuring Cloud Connected PSTN (CCP) – Easy as 1-2-3!
STEP 1: PREPARE
Before you can configure your CCP in Control Hub, you must procure PSTN services from an authorized Webex Calling CCP Partn...
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