UCCX 8.5 Historical Report cannot generate report for 1 month

[riza.saputra]

Hi All,

I have problem with my uccx historical reporting, when i want to generate report for agent login-logout activity for 1 month,

it only generate for 6 days and it show that the report is truncated. According to CSCti90729, the historical report can only display max 10,000 record but i only get about 10 record. Any one have idea what the problem is?? I already restart the server but the problem still exist.

Thanks,

Riza

[Gergely Szabo]

Hi,

is this a stock report or did anyone touch it?

G.

[riza.saputra]

hi,

This is default report.

Regards,

Riza

[Gergely Szabo]

Hi,

did it ever work?

If you try to create a report within that month (let's say, first week of that month), does it work?

G.

[riza.saputra]

Hi,

It is my first time use it.

When i create report for for 1 week,it also truncated.

Regards,
Riza