You'll need to assign the supervisor to a couple teams before you'll see anything in Supervisor desktop.
You can do this through SubSystems --> RmCm --> Teams. Make sure your user shows up under the assigned section.
You will need to close (completely) Cisco Agent Desktop and relaunch before you will see the changes.
HTH
Regards,
Tanner Ezell
Tanner Ezell
www.ctilogic.com