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ROY THOMAS
Beginner

UCCX 8.6

Once an agent has been placed in the inactive agent list. Is there any way to make that agent active without deleting and rebuilding him in Call Center?

Thanks

Roy

2 REPLIES 2
Gergely Szabo
Advocate

Hi,

what do you mean "placed in the inactive agent list" - is the agent profile visible in UCCX?

G.

Hi,

this is not clear question

activate and deactivate agents doesn't require rebuild uccx server.

 

HTH

Anas

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